General
Check-In time 4 p.m.
Checkout time 12 noon.
Cancel policy is 48 hours prior to day of arrival. Late Cancellation or failure to arrive on your scheduled arrival date will result in a charge of one night's room rate and tax. Should you need to cancel or make changes to your reservation, please call 1-800-950-0086 and please have the confirmation number or credit card number used to reserve the room available. For group reservations, cancellation/no-show policy is specific to the group contract.
Rates
- 13.27% tax is not included.
- Resort charge is $28.00 - per room, per night.
- All rates are based on single or double occupancy.
- Add $20.00 for each additional adult.
- An early departure fee of one nights room and tax will apply for departures before your confirmed departure date.
Pet Policy
We are a pet-friendly resort. Travelers with pets can be accommodated in our cottages which are resort or resort deluxe room categories. There is a $100 deposit added on to your reservation, of which, $50 is non-refundable.
Resort Charge
- Resort Charge is $28 per room, per night
- Shuttle for individual transports to Biltmore Fashion Park shopping center
- Local calls and long distance access
- Use of our 18 hole putting course
- Unlimited use of our Spa and Fitness Center
- WiFi access
- Daily newspaper
Taxes
Current Sales Tax is 9.3%.
Occupancy Tax charged on Room Accommodations is currently 13.27%.
Gratuities
Service Charge on Banquet Services functions is currently 24% and for Room Services functions is 20% and is subject to sales tax.
Parking
24-hour valet parking is available at the Resort. Overnight Valet is $27 per night. Overnight self-parking is also available near Villa guestroom locations and in our parking garage at $12 per night.
All rates are subject to availability.
