Guest Services

Airport Transportation Service

Taxis, limousines, shuttles, buses and vans can be arranged to transport you and your group from Phoenix Sky Harbor International Airport. Please contact the Concierge desk at 602.955.6600 extension 7000 for rates and information.


Agencies are not affiliated with the Arizona Biltmore and are available on a referral basis only.

Business Center

Full-service for the traveling executive including word processing and typing, facsimile, photocopying, computer rental.

Car Rental

Go Rentals is located on the main floor next to the Gold Room across from the concierge. Open daily from 8:00 a.m. - 6:00 p.m. Phone: 602-381-7688.


Our concierge offers professional assistance in planning and arranging leisure activities both on and off the property. The concierge can assist with air travel arrangements, babysitter referral, church locations, floral arrangements, dining and entertainment suggestions, limousine service, horseback riding, shopping and special activities.

Southwest Conference Planners 

A full-service destination management team available to assist in the coordination of on and off-property activities, events and transportation.


The resort fax number is 602.381.7600


Styling salon for men and women. Total service includes styling, cutting, manicure, pedicure, sculptured nails, make-up and reflexology.

Kids Korral

Supervised care for children ages 5-12.


Limousine service can be arranged through the Concierge Desk.

Shoe Shine

Refer to instructions in shoe bag in closet or contact housekeeping.


Full-service spa offers 80 European massage, body and facial treatments, fitness center, sauna, steam, whirlpool and locker facilities.

View Salon and Spa menus, book an appointment, or become a Spa member HERE.


Services include laundry, dry cleaning and pressing.

Official Arizona Biltmore Website | Phoenix Arizona
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