FAQ For AZ Biltmore

  1. How much is the resort charge daily? $35.00 daily.

  2. What does the resort charge include? Shuttle to and from Biltmore Fashion Park, local and toll free calls, fitness center, two hours of complimentary bike rentals, complimentary 10 am history tour and in-room high speed internet access (except meeting spaces).

  3. Do I need to make a reservation for the history tour and how much is it? Complimentary history tours are offered on Tuesdays, Thursdays and Saturdays at 10AM, no reservations required. Our happy hour history tours are Friday evenings at 6PM. Reservations required by dialing ext. 7000. $25 per person and includes two cocktails (glass of prosecco and a tequila sunrise).

  4. How long is the history tour and how much walking will I be doing? Morning tours are ninety minutes long, happy hour tours are 45 minutes long. Minimal walking (less than a half mile) and mostly standing, primarily within our historic main building.

  5. What are the hours of the gym on property? 24 hours with room key card access.

  6. What are my parking options on site and how much is it? Self-parking is $16 per night, valet parking is $30 per night.

  7. Do you offer bike rentals on property? Bike rentals are complimentary for the first two hours. $15  for each additional hour or $50 for the day. Beach cruisers and mountain bikes are available. No reservations required, bikes are first come, first serve.

  8. Are all of the pools heated? Yes, at about 80 degrees year-round.

  9. Do you have a lap pool on property? No, however, our Catalina pool would be the closest option to a lap pool.

  10. Where is the business center? Located in our Conference Center building adjacent to valet.

  11. What are the dining options on property? Frank & Albert’s (casual dining, open for breakfast, lunch and dinner), Wright’s (fine dining, only open for dinner) and Wright’s Bar, all contemporary American fare. We also offer poolside service at our Cabana Club, grab-and-go items at the Café, and 24 hour in-room dining as well.

  12. Are you a pet friendly resort and if so, how much is the pet fee? Yes, a one-time $100 non-refundable pet fee. We are happy to also provide pet amenities.

  13. Where is the closest pharmacy/grocery store? Closest grocery store with a pharmacy is Safeway located on 32nd Street and Camelback Road.

  14. Where is the closest urgent care/hospital? Closest Urgent Care is Banner Urgent Care at 24th Street and Indian School Road. Closest hospital is The Arizona Heart Hospital between 16th Street and 24th

  15. Where are the nearest/best hikes in the area? Piestewa Peak (Phoenix) and Camelback (Scottsdale) – both moderate hikes.

  16. Do you offer guided hikes? Yes, advanced hike to Piestewa Peak Summit. 2-3 hours, $85 per person. Reservations required by dialing ext. 7684.

  17. Where is the nearest mall? Biltmore Fashion Park on 24th and Camelback Road.

  18. Is there a shuttle to Biltmore Fashion Park? Yes, complimentary shuttle service every hour on the hour Monday-Saturday 10AM-6PM and Sunday 12PM-5PM.

  19. Is there a complimentary shuttle to the airport? No, however, we partner with a town car service that is a $40 flat rate to and from Sky Harbor Airport. You may also conveniently charge this transportation service to your room.