General
- Check-in time: 4 pm
- Check-out time: 12 pm (noon)
Cancellation policy is 48 hours prior to day of arrival. Late Cancellation or failure to arrive on your scheduled arrival date will result in a charge of one night’s room rate and tax. Should you need to cancel or make changes to your reservation, please call 1-800-950-0086 and please have the confirmation number or credit card number used to reserve the room available. For group reservations, cancellation/no-show policy is specific to the group contract.
Rates
- 12.57% tax is not included.
- Resort Charge is $28 per room, per night.
- All rates are based on single or double occupancy.
- Add $20.00 for each additional adult.
- An early departure fee of one nights room and tax will apply for departures before your confirmed departure date.
Pet Policy
We are a pet-friendly resort. Travelers with pets can be accommodated in our cottages which are resort or resort deluxe room categories. There is a $100 deposit added on to your reservation.
Resort Charge
- Resort Charge is $28 per room, per night
- Local calls and long distance access
- Use of our 18 hole putting course
- Unlimited use of our Spa locker rooms and Fitness Center
- History Tours (Tuesdays, Thursdays & Saturdays at 10am)
- WiFi access
- Daily newspaper, upon request
- Scheduled shuttle to the Biltmore Fashion Park
- In-room coffee and tea
Taxes
- Current Sales Tax is 8.6%.
- Occupancy Tax charged on Room Accommodations is currently 12.57%.
Gratuities
Service Charge on Banquet Services functions is currently 24%. Room Services functions is 20% and is subject to sales tax.
Parking
- 24-hour valet parking is available at the Resort. Overnight Valet is $28 per night.
- Overnight self-parking is also available in our parking garage at $12 per night.
Note: All rates are subject to availability.