Frequently Asked Questions
Browse answers to questions our guests most often ask and arrive ready to make the most of your time at our storied resort.
How much is the daily resort charge?
What does the resort charge include?
Guest internet access; fitness center access and classes; Biltmore Golf Replay; 1-hour bicycle usage; 2 bottled waters daily; lawn games; PressReader.
Is the resort pet friendly and if so, how much is the pet fee?
Yes, a one-time $150 non-refundable pet fee will apply to your visit. We are also happy to provide pet amenities.
What are my parking options on site and how much is it?
Self-parking is $16 per night, valet parking is $30 per night.
Is there a complimentary shuttle to the airport?
No, however, we partner with a town car service that is a $40 flat rate to and from Sky Harbor Airport. You may also conveniently charge this transportation service to your room.
Do you offer bike rentals on property?
Bike rentals are complimentary for the first hour. $15 for each additional hour or $50 for the day. Beach cruisers and mountain bikes are available. No reservations required, bikes are first come, first serve.
Are all seven pools heated?
Yes, at about 80 degrees year round.
Do you have a lap pool on property?
No, however, our Catalina Pool would be the closest option to a lap pool.
Do you have a business center?
Yes, it is located in our conference center building adjacent to valet.
What are the dining options on property?
Renata’s Hearth (Contemporary Latin, open for dinner) Frank & Albert’s (casual American bistro, open for breakfast, lunch and dinner), The Spire Bar (creative libations & small plates) and The Wright Bar, (vintage-inspired cocktails & small plates ). We also offer poolside service at the Paradise Pool & Saguaro Pool, grab-and-go items at The Café, and 24 hour in-room dining.
Relax and re-center with authentic, pampering treatments in a tranquil haven.
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