Chairs poolside

Policies & Fees

Our resort fees and policies are designed to enhance your stay at Arizona Biltmore, a Waldorf Astoria Resort. Learn all that’s included, so you can truly enjoy your time with us.

FAQ Categories

How much is the daily resort charge?

$35 perday

What does the resort charge include?

Guest internet access; fitness center access and classes; Biltmore Golf Replay; 1-hour bicycle usage; 2 bottled waters daily; lawn games; PressReader.

Is the resort pet friendly and if so, how much is the pet fee?

Yes, a one-time $150 non-refundable pet fee will apply to your visit. We are also happy to provide pet amenities.

What are my parking options on site and how much is it?

Self-parking is $16 per night, valet parking is $30 per night.

Is there a complimentary shuttle to the airport?

No, however, we partner with a town car service that is a $40 flat rate to and from Sky Harbor Airport. You may also conveniently charge this transportation service to your room.

Do you offer bike rentals on property?

Bike rentals are complimentary for the first hour. $15 for each additional hour or $50 for the day. Beach cruisers and mountain bikes are available. No reservations required, bikes are first come, first serve.

Are all seven pools heated?

Yes, at about 80 degrees year round.

Do you have a lap pool on property?

No, however, our Catalina Pool would be the closest option to a lap pool.

Do you have a business center?

Yes, it is located in our conference center building adjacent to valet.

What are the dining options on property?

Renata’s Hearth (Contemporary Latin, open for dinner) Frank & Albert’s (casual American bistro, open for breakfast, lunch and dinner), The Spire Bar (creative libations & small plates) and The Wright Bar, (vintage-inspired cocktails & small plates ). We also offer poolside service at the Paradise Pool & Saguaro Pool, grab-and-go items at The Café, and 24 hour in-room dining.

Check In, Check Out, & Cancellations

Check-in time: 4PM
Check-out time: 11AM

 

Cancellation policy is 48 hours prior to day of arrival. Late cancellation or failure to arrive on your scheduled arrival date will result in a charge of one night’s room rate and tax. Should you need to cancel or make changes to your reservation, please call 1-800-950-0086 and have the confirmation number or credit card number used to reserve the room available. For group reservations, cancellation/no-show policy is specific to the group contract.

Resort Charge

Resort Charge is $35 per room, per night and includes:

  • One hour of complimentary bike rentals
  • Two bottled waters daily
  • Biltmore Golf Replay
  • Lawn Games
  • Unlimited use of our Fitness Center
  • Wi-Fi access
  • PressReader

Taxes

  • Current Sales Tax is 8.6%.
  • Occupancy Tax charged on Room Accommodations is currently 12.57%.

Gratuities

Service Charge on Banquet Services functions is currently 24%. Room Services functions is 20% and subject to sales tax.

Parking

  • 24-hour valet parking is available at the Resort. Overnight Valet is $30 per night.
  • Overnight self-parking is also available in our parking garage at $16 per night.

Pet Policy

We are a pet-friendly resort. Bring your furry friend and stay in one of our modern Cottages, in Deluxe or Premier accommodations of the Terrace Wing, or just about anywhere across our resort. There is a $150 non-refundable fee added on to your reservation.

 

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Spa Biltmore

Relax and re-center with authentic, pampering treatments in a tranquil haven.

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Explore Phoenix

A big city with big sky views and a big heart to match. There’s something in Phoenix for everyone.

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Our Experiences

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